Shipping and Returns

SHIPPING POLICY

To complete your order, we need time for internal processing. As a rule, the minimum time for completion of an order is 24 hours. In some cases, the orders can take longer due to weekends and holidays. Please make your bookings in advance.

Please give us approximately 1 - 3 business days. After processing your order, we will contact you by phone or e-mail. We process orders quickly and safely.

We can ship products anywhere in the United States or internationally. We use economical USPS shipping( the Government post  )  - priority mail - within the USA, and around the world. Normally it takes about 2 – 3 days within the USA, and about 6 – 10  days, within Canada, Europe, Asia, and other countries.  The smallest package can include up to 12 items. The medium package starts from 13 items.

RETURN, EXCHANGE POLICY, CANCELLATIONS

Our goal is to ensure your complete satisfaction with your purchase.

Return Policy

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 30 days of the purchase date will be credited in the full amount (excluding shipping charges). Any claims for damaged orders or missing items must be filed within 2 business days of receiving of package.

In case the following conditions are not met, Harut FFG reserves the right to charge from 20%  fee or refuse the return.

- the items must be returned for refund or exchange within 30 days of  purchase

- items and packaging must be received in original condition

- the original packaging must not be damaged

- must include all original items, manuals, etc.

- the return package must include a copy of the original invoice or sales receipt

Before returning a package you need to contact Harut FFG by e-mail to receive Return Authorization Number.

All Clearance items are Non-Returnable & Non-Exchangeable. No exceptions. Please pay careful attention when ordering these items.

Exchanges

If you have an exchange for the same dollar amount as the original purchase:

Please send all exchanges back with a copy of the original invoice indicating the returning items. Once inspected, a replacement item will be shipped to you immediately.

All exchanges must be made within 30 days of purchase. Please check your merchandise as soon as you receive it to ensure that everything has arrived as ordered. All exchanges must be unused, in the same condition they were purchased, and must be folded neatly. Any stains, scratches, or other marks may result in either a 20 % restocking fee or refusal of exchange. No exceptions. Please read "the Return Policy " section.

All Clearance items are Non-Returnable & Non-Exchangeable. No exceptions. Please pay careful attention when ordering these items.

Cancellations

If you would like to cancel your order, you can do so provided that the order has not yet shipped. Please contact us by e-mail via the website within 24 hours of placing your order. Your order will cancelled.

If the item you want to cancel has shipped, the order cannot be canceled. However, you can return the item for a refund. See our Return policy.